AI for the Real World: How Gale Is Transforming Immigration

The legal industry is ripe for disruption — and we’re starting with immigration law.

For decades, immigration law has operated on an antiquated model: opaque processes, exorbitant fees, and frustrating delays—all while keeping clients in the dark. The industry has remained stubbornly resistant to innovation, hiding behind regulatory complexity and professional gatekeeping. Traditional firms charge premium rates for what is increasingly routine work, capitalizing on people's vulnerability and dreams.

Today, we're announcing our investment in Gale—a company that isn't just adding AI to immigration law but fundamentally reinventing what a law firm can be in the age of AI.

Gale represents a paradigm shift in how immigration services are delivered. While many startups build AI tools for lawyers, Gale is building an AI-native law firm from the ground up. What’s the difference?  Think of it this way: Imagine if Uber had just sold its mobile tracking software to taxi and limo companies. Lipstick on a pig, right? Instead, Uber built a completely new type of transportation company, leveraging new mobile technology to reinvent the entire experience. That’s the level of transformation Gale is trying to drive in immigration law.

The Vision: Beyond "Faster and Cheaper"

Today, Gale uses AI to automate 90% of the visa application process, and can shrink visa turn-around times by 5x.

But the goal isn't just “faster and cheaper." It’s about changing what it means to “do immigration law.” Gale is rethinking the entire experience for immigrants, from the moment they consider applying for a visa to securing a green card or citizenship.This is an ongoing user journey that requires trust, transparency, results, and yes, of course, automation. 

As Gale puts it: they’re here to “make getting a visa suck less.”

Gale eschews the transactional nature of visas that is the norm with traditional law firms and empowers individuals and their employers to have the control and confidence they need to achieve their goals.

• End-to-End Integration: Connecting seamlessly with HR systems to track immigration status, deadlines, and opportunities.
• Strategic Continuity: Proactively managing the entire immigration journey from H1B visas to green cards to citizenship.
• Data-Driven Decisions: Using aggregated insights to determine optimal immigration strategies, replacing the guesswork of traditional firms.
• Immigration-as-a-Service: Offering a turnkey solution that companies can implement as easily as adding Stripe for payments.

For employers, this means building global, diverse teams without the headache. For individuals, it means clarity, confidence, and control over their immigration journey.

The Team: Technical Excellence with Human Empathy

I could talk about disrupting law firms all day long. But as I always say: I back founders, not just ideas. 

Rahul, Haokun, and Rishabh are a special team. They want to solve big, hairy problems for real people, all over the globe — not just the top 1%. They see AI not merely as a tool for incremental improvement, but as the catalyst for wholesale industry transformation.

At Axiom, we call this “AI for the Real World.” That means building useful and usable products for 8 billion people, not just the 80 million living on the edge of innovation. This requires not just technical aptitude, but true user-centric design and customer empathy.

But what truly sets Rahul, Haokun and Rishabh apart is their boldness—the conviction that the status quo is broken and the courage to rebuild from scratch.

This is the kind of team and problem that only comes around once every decade. And I am grateful to be a small part of the journey!